How Hospitality Got Sales Training Wrong

By Alzaysha Johnson - Sales Training Lead

After six successful years of sales in hospitality, I decided in May 2021 that I would step back to accelerate my career. But over the last six years, I’ve noticed so many things from inside the world of hospitality sales that could be improved.


Why most leaders stop training their reps after onboarding

Upskilling your sales reps is never a one-off job. Here’s how you can get the most from your team through continuous training. Let’s find out more.


Are your reps ‘accredited’?

How do you know your reps are ready to sell after their onboarding? It’s time to make it official. Let’s find out more.


Stop Focusing on your Lagging Indicators, Look at your Leading

All metrics are not created equal. Some are much more relevant to the success of your sales development team. Let’s find out more.


Why do sales development teams fail?

Sales development is not something you can just set and forget. It’s an ongoing process. Let’s find out more.


Why SaaS sales training isn’t like other sales training

The way we sell SaaS has changed – and SaaS sales training has to adapt to match. Are you teaching your reps the right things? Let’s find out more.


Let’s hear it for BDRs!

It’s #BDRappreciationweek, so let’s show some love to those at the start of the sales funnel who keep those pipelines full.


Does your SDR team have a mission statement?

Giving your SDR team its own mission statement tells everyone in the team – and your organisation – what they are there to do. What mission is your team on?


Ditching the Corporate Classroom Sales Training Program

The problem with most sales training is that it’s set up to fail before you even start. It’s time for a rethink.


Why your new graduates need SDR training

The more you invest in SDR training, the better they will be. In a crowded market, you can’t afford to let them learn on the job. Let’s find out more.


How to make remote onboarding work

Onboarding can be tricky enough without having to do it remotely. Here’s how you can avoid the pitfalls and give your new reps an excellent onboarding experience.


Timing is everything in sales training

To get the most out of sales training for your team, you need to tailor it to their stage of development. Let’s find out more.


Training your reps for an uncertain future


Building out your SDR capability in Q1